02 Aug Ever wonder where that PURPLE post card goes to?
Here at Temco Air we hand out a purple post card to each and every customer for service and for new installations. Every post card already has postage on it so that it may be returned easily. We want to ensure that each and every customer is 100% satisfied with Temco Air. Cathy, one of the owners, personally reviews each and every postcard that gets returned to Temco air. Once she has reviewed the postcards, she takes note of any issues that need to be addressed good or bad. If the customer was not happy for some particular reason, she personally calls them to make sure that we can correct the issue right away, Once all postcards are handled, they get hung up in the tech’s room on our “purple” wall. ALL postcards are hung up, not just the favorites.