FAQs

What is HVAC?

HVAC stands for Heating, Ventilation and Air Conditioning.  HVAC is most often used to describe the entire heating and cooling system including duct work, air filtration, humidification, etc.

What is a diagnostic fee and what does it cover?

When your heating or air conditioning is struggling or is just not operating properly, we will send out a service technician to “troubleshoot” the problem.  In order to cover the cost of the trouble shooting a diagnostic fee applies. Once properly diagnosed we will then be able to provide you am accurate quote for any repairs needed.

What is routine maintenance and how often should I have this done?

You would never drive your vehicle without regularly maintaining it would you?  In order to keep an investment like that running it’s best you take it for oil changes, and tire rotations.  These are things that keep your vehicle running most efficiently.  HVAC equipment is another large investment that requires maintenance so it performs most efficiently and extends its life.

You wouldn’t head out on a long road trip without filling up with gas and checking your tires, so why would you go into the summer and winter months without making sure your Heating and cooling system is operating at peak performance?

We recommend that you have a tune up twice a year, once at the beginning of the cooling season and again for the heating season.  However, you may have this tune-up done at any time of year. These tune-ups are to ensure that your system is checked, cleaned and tested for optimal use.  It is during this visit that we will bring any potential failures or recommendations found to your attention.

How often should I replace my filter?

If your filter is 1 inch thick, you should replace it every month. If you have a 2 inch filter then you should replace it every 2-3 months.  If you have a larger filter 4-5 inches thick you will need to replace it about every 6 months.  All homes vary but it is best to at least check your filter frequently.

What does the arrow on the filter mean?

It is informing you that the filter should be installed with the arrow pointing in the same direction as the air flow.

How do I know if I should replace my system rather than repair?

If your system is over 10 years old and in need of costly repairs, a technician may recommend replacement and will go over all of your options.  A failed compressor, a rusted or cracked heat exchanger, a leaking evaporator or condensing coil, are a few examples of excessive and expensive repairs.  If there are any major repairs needed, it may be time to consider replacing your system.

What tip do you have to keep cooling costs down during the summer?

Routine maintenance is the number one way to keep your system running most efficiently. During a maintenance visit, the technician will be able to point out any recommendations that need special attention.

Turning your AC off 
when leaving the house is not good for efficiency, or your comfort and is not recommended. When temperatures exceed 100°
 it is better to turn the temperature down to a manageable level so that your system 
does not have to work extra hard to cool your home down.

How can I increase the efficiency and life of my home’s heating and cooling systems?

The most important thing you can do is clean and replace your filters frequently. Closing shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight can also help.  Do not turn your system off when you are not home, it is more efficient and wears less on your HVAC system when your thermostat is only slightly adjusted during your absence.

What temperature should I set my thermostat?

Everyone’s comfort levels vary. In the summer months the average temperature setting is 75°-80°, in the winter 70°-72° seems to be the most common setting. Remember, when leaving your house, try to avoid drastic temperature changes. If you are unsure what temperature to set your thermostat, give us a call and we can help determine whats best for your comfort level.

Why is my Heat pump blowing cold?

When it is cold out and your heat pump is working hard, it will go into “defrost mode”.  Your system has started to ice over and is proactively thawing itself out. During this process you will feel cool air coming from your vents for approximately 15 minutes.  If you have auxiliary heat you will see an indicator of this on your thermostat. The auxiliary heat mode is the systems back up emergency heat and this will run when your heat pump is working excessively hard to achieve the requested temperature in the home.

Why is there water dripping from my furnace or Air Handler?

You may have a backed up condensate line.  The drain line will need to be cleared by a service technician. This is also a process that is done on a preventative maintenance service call. Being a member of our Residential Comfort Club is a good way to be proactive with this issue. Please give us a call and we would be happy to discuss the benefits and prices of this program.

Another reason you might see water near your indoor unit is if the evaporator coil has frozen over and then thawed out.  There are two reasons this could happen, either there is an airflow restriction such as a dirty filter or the evaporative coil itself could be impacted.  The other reason would be that the system may be low on refrigerant due to a leak.

How can I find carbon monoxide in my home?

The best method of detection is to use a carbon monoxide detector in a central location. A carbon monoxide detector is a device very similar to a smoke alarm. It monitors the air for carbon monoxide and alarms if a specific level is detected. Ideally, you should have at least one detector centrally located in your home. Carbon monoxide detectors are best when used in combination with a maintenance plan.

What forms of payment does Temco accept?

We accept all major forms of payment: Cash, Check, Visa, MasterCard, American Express and Discover Card.  We also offer financing on new equipment purchases.

We also offer Commercial Lease Financing for new equipment on commercial properties, ask us for details.

Call for service
Call 520-622-2909