16 Jun Mother knows best, Right?
Before any technician is sent to a customers house, they must pass the in-laws test first. Every new technician is sent on a service call toï¿½Cathy’s parentsï¿½ house for an evaluation. The techs donï¿½t know they are at the ownerï¿½s parentsï¿½ house, andï¿½her parents are instructed to ï¿½give the tech a hard timeï¿½. If they pass the ï¿½Bob and Louieï¿½ test, we know they are then ready to send to our customersï¿½ homes.